Three brilliant hires.
Working in shifts of one second.
Setpoint ships with AI workers built for racket sports clubs. They live inside your dashboard and your DMs — answering members, shipping campaigns, and watching the stockroom while you sleep.
The Concierge
“Always on the line. Never on hold.”
The Concierge is your members' first point of contact across WhatsApp, LINE, email, and your in-app chat. It answers in your tone, resolves the boring stuff in seconds, and only escalates when it must — so your team handles the conversations that actually need a human.
Example
The Strategist
“A campaign for every cohort.”
The Strategist reads every signal in your CRM — bookings, attendance, level, partner pairings, no-shows, spend — and continuously ships personalised campaigns that bring lapsed members back, deepen engagement with regulars, and grow LTV. You approve. It executes.
Example
Campaign
“Win them back: rainy week revival”
Segment
Lapsed 21–60d · Padel · Lvl 2.5–3.5
147 members
Channel
WhatsApp + Email
Send window
Wed–Fri · 7pm local
+24%
predicted reactivation
฿38k
est. revenue lift
2 min
to approve & ship
The Quartermaster
“Your stockroom's quietest hero.”
The Quartermaster watches every SKU in your POS — paddles, balls, grips, kit, drinks, bar stock. It learns your sales velocity, knows your supplier lead times, flags low stock before it bites, and prepares the reorder before you ask.
Example
Wilson X3 grips
On hand: 12 · threshold 30
Head Pro Padel balls (3-pack)
On hand: 4 · threshold 20
Acqua Panna 500ml
On hand: 47 · threshold 40
Powerful by default. Restrained by design.
Trained on your data
Each agent learns from your bookings, members, sales, and conversations. Your voice. Your rules. Your context.
Permissioned actions
Agents act inside fine-grained scopes — read this, write that, ask before this. You decide every boundary.
Human-in-the-loop
High-stakes actions (refunds, broadcasts, purchase orders) always wait for owner approval. Boring ones don't.
Fully auditable
Every message sent, every campaign shipped, every order placed — logged, searchable, exportable.
On the bench
We keep training new ones.
Coming soon: The Coach (player development tracking), The Maître d'(F&B operations), and The Recruiter (member acquisition campaigns).
Ready to modernize your club?
Join 50+ facilities worldwide already using Setpoint to streamline bookings, grow memberships, and delight their players.