The first AI-powered racket sports management system

Own your customer.Run your club effortlessly with the latest technology.

Club Management, CRM and POS in one place — plus AI agents that never sleep.

PadelTennisPickleball
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app.setpoint.io/dashboard

50+

Facilities worldwide

100K+

Bookings processed

10+

Countries served

99.9%

Platform uptime

One platform · Four products

Built around how clubs actually run.

Four core products, woven together. Take what you need today. Add the rest when you're ready. One bill, one login, one source of truth.

Club Management

Run the operation.

Courts, schedules, members, coaches, programs, leagues. The operational backbone of a modern club.

Explore Club Management

CRM

Know every player.

360° member profiles, behavioural segments, AI-driven retention. Built for racket sports clubs.

Explore CRM

POS

Every transaction in one place.

Court check-ins, pro shop, F&B, member tabs, live inventory — one terminal, one ledger.

Explore POS

Academy

Develop players.

Programmes, cohorts, coach assignments, development tracking, parent reports — under one roof.

Explore Academy
Connected by design

One member. One graph. Every signal compounds.

Bookings, lessons, matches, F&B, pro shop — every interaction lives on the same timeline. The data doesn't sit in silos. It connects, compounds, and becomes the kind of insight that turns a transaction into an outstanding moment.

BS

Boon Saeng

a single member · one week · six products

Mon · 7pmClub Mgmt

Books Court 3

Tuesday 7pm with partner Niran

Booking · Tue · 7pm slot
Tue · 7pmAcademy

Lesson before match

Coach Tee · bandeja drill · 45 min

Skill: bandeja · drilled
Tue · 8pmMatch

Plays the match

Won 6–4, 6–3 · landed 5 bandejas

Win · skill applied 5×
Tue · 9pmPOS

Buys grips & a latte

Wilson X3 ×2 + iced latte ×2

Spend ฿840 · F&B engaged
SatCRM

Level bumps

2.8 → 3.2 · confirmed by coach + match data

Level-up · cohort upgrade
Sun · 11amAI Strategist

Personalised invite shipped

Thursday advanced round-robin · WhatsApp

Outstanding member moment
Every step adds a signal. Every signal sharpens the next moment.

Compound insights

The kind of clarity no single product could give you.

F&B × Academy

Spend predicts progression.

Members who buy F&B after lessons are 2.3× more likely to level up within 60 days. The Concierge offers a complimentary smoothie after every academy session.

Bookings × CRM

The same partner = a longer life.

Members who book with the same partner 3+ times stay 2× longer. The booking widget surfaces favourite partners first — and the Concierge nudges introductions when one of them goes quiet.

Pro shop × Matches

Grip purchases forecast level-ups.

Players who replace grips weekly are entering a sharpening phase. The Quartermaster forecasts demand 4 weeks ahead, and the Strategist invites them to the next-tier round-robin.

This is what “outstanding” looks like — earned, not faked.

See how the AI uses these signals
Booking channels

Take bookings wherever your members already are.

One inventory, one schedule, one source of truth — exposed across every channel your players already trust. Switch on what fits, leave the rest off.

First-party

Your own website

Embed a booking widget on your domain. Your brand, your URL, our reliability.

Messaging

WhatsApp

Members book by message. Concierge agent confirms, reschedules, and reminds.

Messaging

LINE

First-class for Asia. Same booking flow, same agents, native LINE experience.

Marketplace

The Padel Society

Discoverable to thousands of players in the largest padel community.

Need another channel? Anyone can connect via OpenRally
Your AI staff

Three brilliant hires. Working in shifts of one second.

Setpoint ships with a team of AI agents purpose-built for racket sports clubs. They live inside your dashboard and your DMs — so members get answers, marketing gets shipped, and the stockroom gets watched.

Customer Service

The Concierge

“Always on the line. Never on hold.”

Answers member questions, handles booking changes, recovers no-shows, and keeps every conversation on-brand — across WhatsApp, email, and your in-app chat.

  • Answers FAQs in your tone
  • Reschedules and refunds bookings
  • Recovers cancelled members
  • Escalates only when it must
On duty · 24/7
Marketing & Retention

The Strategist

“A campaign for every cohort.”

Reads your booking data, finds the players you're losing, and ships personalised campaigns to bring them back. Designs promos, writes the copy, schedules the sends.

  • Segments members by behaviour
  • Writes & schedules campaigns
  • Tests offers, learns, repeats
  • Reports retention, lift, ROI
On duty · 24/7
Inventory & Stock

The Quartermaster

“Your stockroom's quietest hero.”

Tracks every paddle, ball tube, grip, kit, and drink in your POS. Flags low stock before it bites, reorders from preferred suppliers, and audits shrinkage.

  • Live stock counts across SKUs
  • Auto-reorder thresholds
  • Supplier lead-time tracking
  • Shrinkage & margin alerts
On duty · 24/7

And we keep training new ones.

Meet all the AI workers

Open Platform

An open platform you actually control

Unlike walled-garden marketplaces, Setpoint puts you in the driver's seat. Own your data, your brand, and your customer relationships — while still reaching players everywhere.

Your data, your rules
You own every booking, member record, and revenue figure. Export anything, anytime. No lock-in, no proprietary formats. Your data lives in your account — not trapped in someone else's platform.
Your own branded website
Get a fully branded booking site on your own domain. Your logo, your colors, your URL. Members book directly with you — no redirects to a third-party marketplace where competitors are one click away.
Bookable via Google Maps
Appear in Google Search and Maps with a direct booking link. When someone searches 'padel near me', they find your club and book instantly — no intermediary taking a cut of your revenue.
Partner distribution channels
Connect to partner apps like The Padel Society to reach thousands of active players. Get discovered by new members through trusted community platforms — while every booking flows back to your system.
Open ecosystem

Built on open principles. Powered by OpenRally.

We don't believe in walled gardens. Setpoint is part of an open ecosystem of clubs, marketplaces, federations, and tools — all speaking the same public protocol. Your club, your data, your choice.

Public protocol · v1

openrally.protocol

A vendor-neutral spec for court inventory, bookings, memberships, rankings, and match data. Built for racket sports. Implemented by Setpoint. Open to anyone.

Read the specBecome a partner
SETPOINTCLUBTPSPAYFED

Open protocol

Setpoint speaks OpenRally — a public, vendor-neutral protocol for racket sports. The spec is public; the integration is permissionless.

Permissionless partners

Any partner — booking marketplace, payment gateway, coaching app, federation — can connect. No paywall, no sales call, no NDA.

You own your data

Your members, bookings, transactions — exportable in OpenRally format any time. No lock-in. No hostage-taking.

Part of an ecosystem

Setpoint is one node in a federated network. Your stack stays best-of-breed because nothing is forced through us.

Open by default. Yours by design.

Simple, transparent pricing

One pricing, all the power.

Everything
Most Popular
One plan, all four products, no feature gates.
$30/mo per club
  • Club Management — courts, bookings, schedules, leagues
  • CRM — 360° member profiles & AI-driven retention
  • POS — terminal, pro shop, F&B, member tabs
  • Academy — coaches, classes, programs, packages
  • AI agents that never sleep
  • OpenRally open protocol & integrations
  • Unlimited staff accounts
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Trusted by clubs worldwide

Hear from club owners and managers who switched to Setpoint.

“Setpoint runs our whole club — bookings, coaching, POS, and the TPS app integration. We see real occupancy numbers daily and the AI handles what used to eat our staff's mornings.”
PT

Pad Thai Padel

Bangkok, Thailand

“The coaching and academy features are a game changer. We manage our instructors and students without spreadsheets now.”
IS

Ishan

Warehaus

“Setting up took less than a day. Our members love the new booking experience, and the automated reminders alone save us hours every week.”
PU

Pui

Huahin Padel

Frequently asked questions

Everything you need to know about Setpoint.

Ready to modernize your club?

Join 50+ facilities worldwide already using Setpoint to streamline bookings, grow memberships, and delight their players.

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